“Mercury” is operating in emergency mode
"We inform you that due to a hardware failure on 27.05.2020 from 01:30 (Moscow Time), access to the web and api interfaces of the “Mercury” system is difficult. As a result, the operation of the system is limited. The system is put into emergency mode until access is restored. You will be notified later about the restoration of normal mode. We remind you and recommend that you follow the following procedure in case of “Mercury” emergency mode or global problems with Internet service providers", said in a statement of the Supervisory authority.
The open channels in Telegram, where the industry community gathered, confirmed the problems, but the system started to recover by the beginning of the working day.
Market participants also said that some chains have started accepting products "under the tick" in hypermarket stores.